On March 22, 2024, the kick-off meeting for the National Natural Science Foundation of China (NSFC) Major Project titled “Theories and Methods for Digital-Intelligent Service Operations Management” was held in Shanghai. The meeting was organized by the Department of Management Sciences of the NSFC and hosted by Shanghai Jiao Tong University. Professor Yan Xiangbin from the School attended the meeting together with members of his research team as the principal investigator of the major subproject “Resilience and Mechanism Design of Digital-Intelligent Service Ecosystems.”
Opening remarks were delivered by Liu Zuoyi, Deputy Director of the Department of Management Sciences of the NSFC, and Zhang Zhaoguo, Vice President of Shanghai Jiao Tong University. The project presentation session was chaired by Professor Liang Liang from Hefei University of Technology. Professor Zeng Saixing from Shanghai Jiao Tong University presented the overall project background, research objectives, and implementation plan. Subsequently, Associate Professor Tong Yu from Zhejiang University, Professor Tian Qiong from Beihang University, Professor Li Minqiang from Tianjin University, Professor Yan Xiangbin from the University of Science and Technology Beijing, and Professor Zeng Saixing from Shanghai Jiao Tong University reported respectively on the research objectives, content design, key scientific questions, technical routine, and innovations of their subprojects. Members of the advisory expert group then engaged in in-depth discussion and exchange with the project leaders and offered specific comments and suggestions.
The major subproject led by Professor Yan Xiangbin responds to the major strategic goal set forth in the Report to the 20th National Congress of the Communist Party of China, namely, promoting the deep integration of the digital economy and the real economy and building internationally competitive digital industrial clusters. Focusing on research issues related to the empowerment of the service industry by digital-intelligent technologies, the subproject aims to explore the characteristics and construction pathways of digital-intelligent service ecosystems, develop a theoretical framework for such ecosystems, analyze, forecast, and evaluate the risks they face, investigate methods for the quantification and assessment of system resilience, and design mechanisms to enhance the resilience of digital-intelligent service ecosystems.
This subproject will improve the theoretical and methodological system for studying the resilience of digital-intelligent service ecosystems, provide a framework and contextual foundation for the implementation of the overall project, and carry important implications for enhancing the service support capacity of digital-intelligent service systems. This is the first time that the School has been awarded an NSFC Major Project (subproject) under the Department of Management Sciences, marking an important breakthrough in the School’s management science research and demonstrating the strong disciplinary capabilities of its Management Science and Engineering program.
Contributed by: Office of Scientific Research and Discipline Development
Editor: Lu Qi
Reviewed by: Huang Xiaoxia
